Every review, one inbox.
Answered in seconds.
Google reviews and Facebook recommendations from all your locations and Pages arrive in one place. AI drafts a reply in your brand voice, you approve it, and it's posted for you.
Reputation management without the busywork
Google and Facebook together
Google Business Profile reviews show their star rating; Facebook recommendations show 👍 or 👎. Filter to reviews only or see them next to your comments.
AI replies that sound like you
Replies are drafted from your knowledge base and brand voice: thank-yous for happy customers, calm answers for complaints.
Built for teams and locations
Assign reviews to the right manager, add labels and work through every location from one inbox.
Everything you need to manage comments
One place to read, moderate and answer comments across all your social accounts.
Unified social inbox
Comments from Instagram, Facebook, YouTube, LinkedIn, X, Threads, Bluesky and Mastodon in one feed, with Unread, Flagged and AI drafts tabs.
AI spam & abuse moderation
Every comment is classified as question, praise, neutral, spam, troll or abuse. Spam, trolls and abuse are hidden or deleted for you.
AI replies in your brand voice
AI answers questions and thanks fans following your brand voice instructions. Draft for approval or send automatically.
Knowledge base
Add FAQs, shipping, prices and opening hours. AI answers only from these facts, and never makes things up.
Saved replies
Save answers you give often and insert them into any reply in one click.
Built for teams
Assign comments to teammates, add labels, filter by type, assignee or date, and reply, hide or delete in bulk.
Up and running in minutes
- 1
Connect your accounts
Connect your social accounts and publish with AutoPoster AI. Comments on your posts sync into the inbox automatically.
- 2
Set your rules
Choose what happens to spam, set a minimum AI confidence, add brand voice instructions and your knowledge base.
- 3
Let AI do the busywork
AI hides spam and drafts or sends replies. You only check what's flagged.
8 networks, one inbox
Comments on posts you publish with AutoPoster AI sync automatically from the last 30 days.
- YouTube
- Google Business
- App Store
- Google Play
- X (Twitter)
- Threads
- Bluesky
- Mastodon
Hiding comments is supported on Facebook, Instagram and YouTube. On other networks, moderation can delete comments instead.
Enterprise inbox features without the enterprise price
Your social inbox comes with scheduling, analytics, Link in Bio and AI tools in a single plan.
AutoPoster AI
$20/mo
Brand plan billed yearly, with 5 team members included
Typical enterprise inbox
$99+/mo
Per user, often just for the inbox
Frequently asked questions
- What is review management software?
It brings the reviews customers leave about your business into one place so you can read and answer them quickly. AutoPoster AI syncs Google Business Profile reviews and Facebook Page recommendations into the same inbox as your social comments.
- Which review sites are supported?
Google Business Profile, Facebook Pages, the App Store and Google Play. Reviews sync automatically for every location, Page and app you connect.
- Can AI reply to reviews?
Yes. AI drafts replies for you to approve, or replies automatically to the categories you choose, like thanking happy customers.
- Can I delete negative reviews?
No. Google and Facebook don't let businesses delete reviews, so delete and hide aren't offered for reviews. You can reply publicly and report reviews that break the platform's rules.
- How much does it cost?
Review management is part of the Social Inbox, included in the Brand and Business plans. AI replies use AI credits from your monthly allowance.
Explore more
Answer every comment. Without living in the comments.
Let AI hide the spam and draft the replies, while your team focuses on the conversations that matter.
Includes 7 days of Pro access • No credit card required • Seamless downgrade to free plan