Social Inbox

Every comment, every network.One inbox.

Stop jumping between apps. AutoPoster AI pulls comments from 8 networks into one unified social media inbox, hides spam automatically and drafts replies in your brand voice.

Try the Social InboxIncluded in Brand & Business plans

Why teams switch to a unified social inbox

Never miss a question

Unread, Flagged and AI drafts tabs show exactly what needs a human. Questions are tagged, so they are easy to find.

Spam gone before anyone sees it

AI checks every comment for spam, trolls and abuse, and hides or deletes them automatically.

Answers in seconds, not hours

AI writes replies from your own knowledge base. Approve each one, or let them send automatically.

Everything you need to manage comments

One place to read, moderate and answer comments across all your social accounts.

Unified social inbox

Comments from Instagram, Facebook, YouTube, LinkedIn, X, Threads, Bluesky and Mastodon in one feed, with Unread, Flagged and AI drafts tabs.

AI spam & abuse moderation

Every comment is classified as question, praise, neutral, spam, troll or abuse. Spam, trolls and abuse are hidden or deleted for you.

AI replies in your brand voice

AI answers questions and thanks fans following your brand voice instructions. Draft for approval or send automatically.

Knowledge base

Add FAQs, shipping, prices and opening hours. AI answers only from these facts, and never makes things up.

Saved replies

Save answers you give often and insert them into any reply in one click.

Built for teams

Assign comments to teammates, add labels, filter by type, assignee or date, and reply, hide or delete in bulk.

Up and running in minutes

  1. 1

    Connect your accounts

    Connect your social accounts and publish with AutoPoster AI. Comments on your posts sync into the inbox automatically.

  2. 2

    Set your rules

    Choose what happens to spam, set a minimum AI confidence, add brand voice instructions and your knowledge base.

  3. 3

    Let AI do the busywork

    AI hides spam and drafts or sends replies. You only check what's flagged.

8 networks, one inbox

Comments on posts you publish with AutoPoster AI sync automatically from the last 30 days.

  • Instagram
  • Facebook
  • YouTube
  • LinkedIn
  • X (Twitter)
  • Threads
  • Bluesky
  • Mastodon

Hiding comments is supported on Facebook, Instagram and YouTube. On other networks, moderation can delete comments instead.

Enterprise inbox features without the enterprise price

Your social inbox comes with scheduling, analytics, Link in Bio and AI tools in a single plan.

AutoPoster AI

$20/mo

Brand plan billed yearly, with 5 team members included

Typical enterprise inbox

$99+/mo

Per user, often just for the inbox

Compare plans →

Frequently asked questions

What is a social media inbox?

A social media inbox collects comments from all your connected accounts into one feed, so you can read, reply, moderate and assign them without opening each app. The AutoPoster AI inbox covers comments on the posts you publish with AutoPoster AI.

Which networks does the inbox support?

Instagram, Facebook, YouTube, LinkedIn, X (Twitter), Threads, Bluesky and Mastodon. X charges for every reply read through its API, so automatic X fetching uses AI credits, with a daily limit you control.

Does the inbox include direct messages?

Not yet. The inbox focuses on public comments, where spam and unanswered questions are visible to everyone and hurt your brand the most.

Which plans include the Social Inbox?

The Social Inbox is included in the Brand and Business plans, together with scheduling, analytics and team features. AI moderation and replies use AI credits from your monthly allowance.

Can my team share the inbox?

Yes. Assign comments to teammates, add labels, filter by type, assignee or date, and reply, hide or delete many comments at once.

Explore more

Answer every comment. Without living in the comments.

Let AI hide the spam and draft the replies, while your team focuses on the conversations that matter.

Includes 7 days of Pro access • No credit card required • Seamless downgrade to free plan