Answer every comment.
In your brand voice.
AI replies to questions and thanks fans using facts from your knowledge base, like shipping, prices or opening hours. Review drafts, or let it send on its own.
Replies you can trust
Grounded in your facts
AI answers only from your knowledge base. If the answer isn't there, it thanks the person and invites them to send a direct message instead of guessing.
Approve or autopilot
Start with drafts you approve in one click. Switch to automatic sending when you're confident.
Guardrails built in
Set a minimum confidence, a daily reply limit and brand voice instructions. Automation pauses itself after repeated errors.
Everything you need to manage comments
One place to read, moderate and answer comments across all your social accounts.
Unified social inbox
Comments from Instagram, Facebook, YouTube, LinkedIn, X, Threads, Bluesky and Mastodon in one feed, with Unread, Flagged and AI drafts tabs.
AI spam & abuse moderation
Every comment is classified as question, praise, neutral, spam, troll or abuse. Spam, trolls and abuse are hidden or deleted for you.
AI replies in your brand voice
AI answers questions and thanks fans following your brand voice instructions. Draft for approval or send automatically.
Knowledge base
Add FAQs, shipping, prices and opening hours. AI answers only from these facts, and never makes things up.
Saved replies
Save answers you give often and insert them into any reply in one click.
Built for teams
Assign comments to teammates, add labels, filter by type, assignee or date, and reply, hide or delete in bulk.
Up and running in minutes
- 1
Connect your accounts
Connect your social accounts and publish with AutoPoster AI. Comments on your posts sync into the inbox automatically.
- 2
Set your rules
Choose what happens to spam, set a minimum AI confidence, add brand voice instructions and your knowledge base.
- 3
Let AI do the busywork
AI hides spam and drafts or sends replies. You only check what's flagged.
8 networks, one inbox
Comments on posts you publish with AutoPoster AI sync automatically from the last 30 days.
- YouTube
- X (Twitter)
- Threads
- Bluesky
- Mastodon
Hiding comments is supported on Facebook, Instagram and YouTube. On other networks, moderation can delete comments instead.
Enterprise inbox features without the enterprise price
Your social inbox comes with scheduling, analytics, Link in Bio and AI tools in a single plan.
AutoPoster AI
$20/mo
Brand plan billed yearly, with 5 team members included
Typical enterprise inbox
$99+/mo
Per user, often just for the inbox
Frequently asked questions
- Can AI reply to comments automatically?
Yes. Choose "Send automatically" and AI replies to questions and praise on its own, or choose "Draft for approval" to review every reply first.
- Where does the AI get its answers?
From your knowledge base: the FAQs, shipping details, prices and policies you add. It doesn't invent facts that aren't there.
- Will replies sound like my brand?
Yes. Add brand voice instructions, for example "friendly, concise, mention our support email for order issues", and every reply follows them.
- How much do AI replies cost?
Each AI reply uses 1 AI credit, and adding a knowledge base item uses 1 credit. You can set a maximum number of AI replies per day.
- Can I use saved replies too?
Yes. Save answers you use often and insert them into any reply manually.
Explore more
Answer every comment. Without living in the comments.
Let AI hide the spam and draft the replies, while your team focuses on the conversations that matter.
Includes 7 days of Pro access • No credit card required • Seamless downgrade to free plan