Facebook Reviews

Reply to Facebook recommendationsfrom one inbox.

Recommendations left on your Facebook Pages arrive in your inbox, marked 👍 or 👎. AI drafts a reply, you approve it, and it's posted under the recommendation as your Page.

Try the Social InboxIncluded in Brand & Business plans

Turn Facebook recommendations into trust

Every recommendation in view

Positive and negative recommendations from all your Pages sync automatically, with the reviewer's text.

Reply as your Page

Replies are posted as comments from your Page under the recommendation, where future customers will see them.

One place for all reviews

Handle Facebook recommendations together with Google reviews and social comments, or filter to reviews only.

Everything you need to manage comments

One place to read, moderate and answer comments across all your social accounts.

Unified social inbox

Comments from Instagram, Facebook, YouTube, LinkedIn, X, Threads, Bluesky and Mastodon in one feed, with Unread, Flagged and AI drafts tabs.

AI spam & abuse moderation

Every comment is classified as question, praise, neutral, spam, troll or abuse. Spam, trolls and abuse are hidden or deleted for you.

AI replies in your brand voice

AI answers questions and thanks fans following your brand voice instructions. Draft for approval or send automatically.

Knowledge base

Add FAQs, shipping, prices and opening hours. AI answers only from these facts, and never makes things up.

Saved replies

Save answers you give often and insert them into any reply in one click.

Built for teams

Assign comments to teammates, add labels, filter by type, assignee or date, and reply, hide or delete in bulk.

Up and running in minutes

  1. 1

    Connect your accounts

    Connect your social accounts and publish with AutoPoster AI. Comments on your posts sync into the inbox automatically.

  2. 2

    Set your rules

    Choose what happens to spam, set a minimum AI confidence, add brand voice instructions and your knowledge base.

  3. 3

    Let AI do the busywork

    AI hides spam and drafts or sends replies. You only check what's flagged.

8 networks, one inbox

Comments on posts you publish with AutoPoster AI sync automatically from the last 30 days.

  • Instagram
  • Facebook
  • YouTube
  • Google Business
  • App Store
  • Google Play
  • LinkedIn
  • X (Twitter)
  • Threads
  • Bluesky
  • Mastodon

Hiding comments is supported on Facebook, Instagram and YouTube. On other networks, moderation can delete comments instead.

Enterprise inbox features without the enterprise price

Your social inbox comes with scheduling, analytics, Link in Bio and AI tools in a single plan.

AutoPoster AI

$20/mo

Brand plan billed yearly, with 5 team members included

Typical enterprise inbox

$99+/mo

Per user, often just for the inbox

Compare plans →

Frequently asked questions

Can I reply to Facebook reviews from AutoPoster AI?

Yes. Your reply is posted as a comment from your Page under the recommendation.

Why don't I see any Facebook reviews?

Reviews must be turned on for your Page in Facebook's Page settings, and visitors need to leave a recommendation. Pages with reviews turned off have nothing to sync.

Can I delete or hide Facebook reviews?

No. Facebook doesn't let Pages delete or hide recommendations. You can reply, or report recommendations that break Facebook's Community Standards.

Which reviews are synced?

Recommendations from the last 30 days on every Facebook Page you connect, including your Page's replies under them.

Explore more

Answer every comment. Without living in the comments.

Let AI hide the spam and draft the replies, while your team focuses on the conversations that matter.

Includes 7 days of Pro access • No credit card required • Seamless downgrade to free plan